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  • Modems (was: Panhandlers)

    From Joe Mackey@1:123/140 to Daryl Stout on Fri Feb 21 07:12:34 2020
    Daryl wrote --

    Well, I have a plan with Xfinity that if the cable modem gets zapped, they'll replace it for free.

    A few years ago I was having problems connections and Comcast sent out a repairman with 36 hours one, arriving on a Sunday. He checked everything, pronounced the modem dead, replaced it with the router and back in business. No charge.
    I have the PC hardwired but everything else runs off the router.

    Once years ago I was having cable problems and would call tech support
    around 0500 or 0600 and always got in on the second or third ring. :)

    It's a challenge if you live on one coast, and the customer service
    line is on the other.

    I think they are in India so doesn't make much difference. :)
    Joe

    PS: I hit the wrong key on my previous entry and it flew off into space before I could stop it.
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  • From Daryl Stout@1:19/33 to Joe Mackey on Fri Feb 21 16:58:00 2020
    Joe,

    A few years ago I was having problems connections and Comcast sent out a
    repairman with 36 hours one, arriving on a Sunday. He checked everything, JM>pronounced the modem dead, replaced it with the router and back in business. JM>No charge.
    I have the PC hardwired but everything else runs off the router.

    Basically, the same thing here. I have a long funky password on the
    LAN.

    It's a challenge if you live on one coast, and the customer service
    line is on the other.

    I think they are in India so doesn't make much difference. :)

    They got a gold medal from the Olympics for telemarketing. <G>

    PS: I hit the wrong key on my previous entry and it flew off into space
    before I could stop it.

    I saw that, and was wondering what was going on.

    Daryl


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